Returns and Exchanges
Orders placed between November 15 and December 24 have extended returns until January 15, 2024. All returns are processed via returns.ready-made.co. Final Sale items still apply.
Orders using a Black Friday or Cyber Monday discount code are eligible for Return for Store Credit only. Early Access begins Nov. 15, and the public BFCM sale runs from Nov. 20 - 29. Please place orders early to receive items in time should one wish to use store credit to purchase new sizes/items when the sale (same discount code) is ongoing. Final Sale items still apply.
Final Sale Items:
Returns/Exchanges for International Orders: We accept returns for clean, unworn items within 30 days of fulfillment date (ship-out date). Customers must bear all costs of shipping back their return to us. Please email support@ready-made.co for further assistance. We do not offer exchanges for International Orders.
Incorrect or Missing Items
In the rare event that your package contains incorrect or missing items, please email support@ready-made.co with your order number and the items that are incorrect or missing and we'll be sure to assist you immediately. If your order contains incorrect items, please include photos when possible to expedite the replacement process. You do not need to go through our Returns/Exchanges process for incorrect items. It's our responsibility to make it up to you.
Defective Items
If upon receipt, your order contains defective items, please email support@ready-made.co with a photo or video and we will send a replacement immediately. You do not need to go through our Returns/Exchanges process for incorrect items. We will cover return shipping if we ask for defective items to be returned to us. Please note that if the item is non-defective, you will be asked to revert to our Returns/Exchanges process via Loop (returns.ready-made.co).
- Please visit returns.ready-made.co to begin your return. You will need your Order Number and either Email or Zip Code used to place the order.
- The customer shall be responsible for shipping costs back to Ready-Made for Returns that are charged in the form of a handling fee that is calculated based on the customer's shipping address. The handling fee will be shown prior to your confirming the return, and will not be more than $4.00.
- Package jewelry in the same condition as when received and in original packaging. If possible use the original mailer box; otherwise, please use a secure box that will allow sufficient protection of the jewelry in its original packaging. Returns that are damaged upon receipt will not pass inspection. Remove any old labels and apply the Return Label on the outside of the mailer/box.
- Drop off your package at any USPS location.
- Once we are in receipt of your return and have inspected it, we will process your refund in the original form of payment or as a gift card/store credit depending on what you select on Loop. Returning items must be received within 30 calendar days of day of fulfillment.
- Please visit returns.ready-made.co to begin your exchange. You will need your Order Number and either Email or Zip Code used to place the order.
- Package jewelry in the same condition as when received and in original packaging. If possible use the original mailer box; otherwise, please use a secure box that will allow sufficient protection of the jewelry in its original packaging. Returning items that are damaged upon receipt will not pass inspection. Remove any old labels and apply the Return Label on the outside of the mailer/box.
- Drop off your package at any USPS location.
- Once we are in receipt of the item being exchanged and have inspected it, we will ship out your replacement item to the original purchase address, unless you otherwise specify. Please allow up to 3 business days for processing. You will receive a confirmation email and tracking number as soon as the item is on its way. Returning items must be received within 30 days from date of fulfillment. Any refunds or partial refunds will reflect prices at the time of purchase. We do not offer price adjustments.